How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

My XP-410 is not printing. It does faintly print some lines,

Customer Question

My XP-410 is not printing. It does faintly print some lines
JA: What's the make/model number of your printer? How old is it?
Customer: XP-410
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: Windows 10
JA: Anything else you want the printer expert to know before I connect you?
Customer: I just downloaded software again.
Submitted: 6 months ago.
Category: Printers
Expert:  technicalcat replied 6 months ago.

Hello, and thank you for using this service.
I will help you now.

When were the ink cartridges last replaced with genuine epson ink?

Customer: replied 6 months ago.
Expert:  technicalcat replied 6 months ago.

In the last month, or the last 6 months or longer?

Customer: replied 6 months ago.
Nevermind I would like the charges that were posted to my credit card cancelled since I have received no help. I agreed to a $5 charge and now my card has been charged an additional $18.00.