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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have faxed in the past, but it seems to just try and dial

Customer Question

I have faxed in the past, but it seems to just try and dial a number, and keeps going and going and nothing happening.
JA: What's the make/model number of your printer? How old is it?
Customer: its 4 years old and has been working fine
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Not sure if I have the menu set correctly. MFC J435W
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just trying to fax some papers. I've checked a 2nd number to make sure I had a right number, also called to make sure. Issue just yesterday. Can you walk e through the menu settings
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Printers
Expert:  crash2199 replied 9 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 9 months ago.

Are you able to fax to a different number without issues?