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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Windows 7 computer. How can I stop the two-sided

Customer Question

Hi Pearl!
JA: What kind of computer do you have?
Customer: Hi Pearl! I have a Windows 7 computer. How can I stop the two-sided printout? Thank you
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, that is my only issue...Is it the computer issue???
Submitted: 7 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 7 months ago.


I'm sorry about the issue. Yes, it's a printing setting from the computer.

What's the model of your printer?

When did this issue first occur?

When you print something, at the print dialog / window, do you see the properties / preferences option that you can use in order to remove the two-sided option (or duplex option, etc.)?

Please reply at the box below. Thank you,

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