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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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When i go to print it states Offline How do I get it

Customer Question

When i go to print it states Offline How do I get it Onlilne?
JA: What's the make/model number of your printer? How old is it?
Customer: XP630
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Its a PC and I am not sure what you mean my OS. Not computer wizard
JA: How long has this been an issue? What happened right before this popped up?
Customer: It happened a few days ago. I had no problem before that. I tend to copy/print a lot. I am sure that I hit something
JA: Anything else you want the printer expert to know before I connect you?
Customer: Not that I can think of
Submitted: 6 months ago.
Category: Printers
Expert:  MikeW replied 6 months ago.

Hello my name is ***** ***** I'll be happy to assist you with this. Are you seeing any errors on the display on the printer like any lights flashing?

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