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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My Cannon MX850 will not power on. We had power outage in

Customer Question

My Cannon MX850 will not power on. We had power outage in our area and I have not been able to get printer to power on since then
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: It's PIXM
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: A MX850 and about 8 years old
JA: How long has this been an issue? What happened right before this popped up?
Customer: Everything was working fine before our power outage at the house. its been great printer with no real problems
JA: Anything else you want the printer expert to know before I connect you?
Customer: Not really, didn't know whether printer had a reset button or fuse that may have gone out with power outage
Submitted: 9 months ago.
Category: Printers
Expert:  technicalcat replied 9 months ago.

Hello, and thank you for using this service.
I will help you now.

Do you still need help with this problem?

Customer: replied 9 months ago.
No, I no longer need your assistance. I was able to take care of problem myself, Thanks for your response.