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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17626
Experience:  HNC Computing; Large format and multifunction printer expert
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I need to transfer my ink account ivwo389oomp5558fo4650

Customer Question

I need to transfer my ink account ivwo389oomp5558fo4650 to5350
JA: What's the make/model number of your printer? How old is it?
Customer: 4650 envy lessthan a year
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC 7 professional
JA: How long has this been an issue? What happened right before this popped up?
Customer: I replaced the 4650 bu did not notify hp became aware when i recieved inkcartrige for4650 and now out of black ink for 5350 envy
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Printers
Customer: replied 7 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Electronics Pete replied 7 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 7 months ago.

To transfer your ink account to another printer, simply sign in to your account and make the changes:

https://instantink.hpconnected.com

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Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars and press submit at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.
Pete.
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Expert:  Electronics Pete replied 7 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.

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