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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My 2 month old printer has been almost silent --- I need

Customer Question

My 2 month old printer has been almost silent --- I need someone to preferable call (Prahran/StKildaRd, Meblourne) ---- I just cannot devise how to------simple? ----- print an A5 page from my PC. Me deop ! Need a reasonably non-fast fingered ---- demo -----??Can you advise please, LRWB (###) ###-#### (usually needs me to ring backi.)
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Age about 2 months mostly silence XP-430 Epson It (cost just short of $99. at Officeworks, Commercial Road Prahran
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC - a 3+ yr old ASUS (large model)--------PC-------ok operating system & mind goes blank ----- Telstra - although was Optus for years email/gmail - ***@******.***
JA: How long has this been an issue? What happened right before this popped up?
Customer: I can' find receipt just now - bought new at Officeworks Prahran about 2 to 3 months agok, since when it has been silent except for odd moments when I have, with eyes glued to Epson instructions, tried - TRIED to master the small, obviously clever little "mechanics."
JA: Anything else you want the printer expert to know before I connect you?
Customer: Oh, can't think of any more 'sensible' words..........just that I am hopelessly frustrated at being so dumb about a printer !!
Submitted: 9 months ago.
Category: Printers
Expert:  crash2199 replied 9 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 9 months ago.

What do you mean by "it has been almost silent"?