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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Replacing Bk ink on a epson WF-3540, epson ink and it does

Customer Question

replacing Bk ink on a epson WF-3540, epson ink and it does not see it as being installed
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: 2 years anyway
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc windows 10, the printer has worked flawlessly until today
JA: How long has this been an issue? What happened right before this popped up?
Customer: Ink notice - low ink
JA: Anything else you want the printer expert to know before I connect you?
Customer: can not think of anything, I am very frustrated
Submitted: 9 months ago.
Category: Printers
Expert:  Sudipto replied 9 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Sudipto replied 9 months ago.

Do you have the old cartridge with you?

Customer: replied 9 months ago.
i don't
Expert:  Sudipto replied 9 months ago.

Do you have replaced the cartridge for this same problem or the previous cartridge was empty?

Customer: replied 9 months ago.
I lookedforget it
Expert:  Sudipto replied 9 months ago.

Why are you in so hurry? this is an online platform and as I cannot see your printer, I need some information to make sure of the problem.