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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I just connected to Canon LIDE 110. Downloaded the driver.

Customer Question

I just connected to Canon LIDE 110. Downloaded the driver. Don't know how to get it do work now
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: 10 yrs I haven't used in on windows 10 before
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Just answered
JA: How long has this been an issue? What happened right before this popped up?
Customer: I have not used the scanner for a long time Niew issue
JA: Anything else you want the printer expert to know before I connect you?
Customer: That is all
Submitted: 6 months ago.
Category: Printers
Customer: replied 6 months ago.
I am not printing
I am trying to scan
Expert:  Jason Jones replied 6 months ago.

Hello,

I am the person that will be helping you today. May I ask how the printer/scanner is connected to your system? (usb, wifi, network, etc)

I look forward to your response.

Thank you,
Jason