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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Won't print via home wifi, says USB storage drive Epson

Customer Question

won't print via home wifi
JA: What's the make/model number of your printer? How old is it?
Customer: says USB storage drive Epson 510327 and Memory card Epson 510327 is not connected make WF 3520 M/N C481C
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC laptop but also won't print from IPhone or IPad Windows 10 on laptop
JA: How long has this been an issue? What happened right before this popped up?
Customer: Several months don't remember but might have been when I install windows 10
JA: Anything else you want the printer expert to know before I connect you?
Customer: network listing also shows disconnected USB Storage and Memory card not connected for Epson 048220 which might be just a copy of above i'm thinking to uninstall all and reinstall (?)
Submitted: 8 months ago.
Category: Printers
Expert:  technicalcat replied 8 months ago.

Hello, and thank you for using this service.
I will help you now.

Have you already tried disconnecting and reconnecting the printer to the wireless network? This is usually accomplished using the buttons and display on the printer itself (not your computer).

Customer: replied 8 months ago.
no how do I do that