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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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It just won't print. when I search (my skills are very

Customer Question

John, it just won't print. when I search (my skills are very limited) I find a message which reads "The Active Directory Domain Services is currently unavailable." What can I do?
JA: Just to clarify, what's the exact make and model of your machine?
Customer: HP6700Preimum
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Please help me ..... I don't know what you mean Operating Sustem.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Hasn't ever been an issue before. I just inserted new ink cartridges. Yes they are HP.
JA: Anything else you want the printer expert to know before I connect you?
Customer: Just get me printing again. Thank you so much. I hope I will speak with support, I'm not very good at online.
Submitted: 7 months ago.
Category: Printers
Expert:  crash2199 replied 7 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 7 months ago.

Can I connect to your computer to fix the issue?

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