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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an Acct.My friend is attempting to use my HP printer,

Customer Question

I have an Acct.My friend is attempting to use my HP printer, but cannot get on line. Plz Help by walking us through how to hook her computer up to my printer.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Her computer is Tosh. satlette about 10 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 2 days. We have various passwords, but none connect her to my printer
JA: Anything else you want the phone expert to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: Printers
Expert:  crash2199 replied 8 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 8 months ago.

Which model HP printer does she have?