Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
Are you certain that there is nothing stuck inside the printer - no small fragments of paper, or staples, paperclips, etc?
Try unplugging the machine and turn it upside down, shaking gently to see if anything falls out.
If nothing is found, the rollers may need some cleaning to help them grip the paper and feed it in correctly.
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