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Ask Alex Lako Your Own Question
Alex Lako
Alex Lako, Computer Support Specialist
Category: Printers
Satisfied Customers: 37
Experience:  IBM - Country Support Specialist
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5B00 ERROR MG5650, ONE YEAR, PC, NOTHING, I NEED PROGRAM

Customer Question

5B00 ERROR MG5650
JA: What's the make/model number of your printer? How old is it?
Customer: ONE YEAR
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: NOTHING
JA: Anything else you want the printer expert to know before I connect you?
Customer: I NEED PROGRAM SERVICE TOLL CAN I FND IT?
Submitted: 6 months ago.
Category: Printers
Customer: replied 6 months ago.
mg5650 error 5b00
Expert:  Alex Lako replied 6 months ago.

Hi,

My name is ***** ***** I will answer your question for you.

If I understand correctly you are looking for the service contact information.

Greek telephone helpdesk services are provided by Intersys which is Canon’s authorised service partner in Greece.

You can call Intersys on +30(###) ###-####000

The waiting time may vary depending on:

  • The time of day you are calling
  • The number of customers in the queue
  • The time needed to answer questions from other customers

The helpdesk can be reached on Monday to Friday from 08:00AM to 16:00PM. During this phone call, you might be asked for some additional information. We recommend having the product, as well as the following information to hand –

  • Exact product model name (e.g. EOS 400D)
  • Serial number of your device
  • Operating system installed on your computer (if applicable) for example Windows 8, Mac OS X 10.8 (Mountain Lion)

For Canon Service Centre in Greece, the company providing support is Info Quest Technologies.

http://www.infoquest.gr/

Their contact information is +30(###) ###-####/p>

If you would like any additional information or assistance, please do not hesitate to let me know.

Please take a second to rate my service by clicking one of the stars at the top of the screen, and then submit.

Thank you,

Alex