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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 18115
Experience:  HNC Computing; Large format and multifunction printer expert
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I purchased a CP1200 a few months ago, used it about 4

Customer Question

I purchased a CP1200 a few months ago, used it about 4 times, printing just one photo each time. Now it continues to tell me that I am out of ink, even after I have changed the ink cartrige
JA: What is the exact make and model of your printer? And what kind of cartridges are you using?
Customer: Selphy CP1200
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Printer cartrige is postcard size. I am printing from a Leica digital camera card
JA: How long has this been an issue? What happened right before this popped up?
Customer: The printer is brand new. I purchased it on Amazon. As i said, I printed just 4 pictures. Nothing happened right before it started.
JA: Anything else you want the printer expert to know before I connect you?
Customer: I had an earlier model of this printer for years without difficulty
Submitted: 9 months ago.
Category: Printers
Expert:  Electronics Pete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 9 months ago.

If the printer is not used regularly, it can get clogged up.

Can you try running a self clean and let me know if it prints ok?

Expert:  Electronics Pete replied 9 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.