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Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11697
Experience:  25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp
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I have an Epson XP-420, the pictures were coming out like

Customer Question

I have an Epson XP-420, the pictures were coming out like cartoons so I replaced all of the cartridges, now the first page of a card looks great but the second page fades until the end is only ghosting. I have tried leaning and aligning to no avail. Printer is just a year old now.
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: Did you get that last message?
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Lenova windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: Started in November or so, I tried replacing a cartridge or two then last month B4 Christmas I replaced them all and thought it was fixed until the second page came out. I had no indication anything was wrong B4 this started.
JA: Anything else you want the printer expert to know before I connect you?
Customer: I have an Hp that does 11X17 that I have had B4 this one which is still working fine. The Epson I use for pictures or cards and scanning...
Submitted: 6 months ago.
Category: Printers
Expert:  Michael Hannigan replied 6 months ago.

Hello. My name is Michael. I can help you with your question.