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Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17933
Experience:  HNC Computing; Large format and multifunction printer expert
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My devices is unable to find an air print printer, pixna

Customer Question

My devices is unable to find an air print printer
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: pixna mG5520
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac , IPad and I phone
JA: How long has this been an issue? What happened right before this popped up?
Customer: oct 17 2016
JA: Anything else you want the printer expert to know before I connect you?
Customer: That's all
Submitted: 8 months ago.
Category: Printers
Expert:  Electronics Pete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 8 months ago.

Is the printer on the same wifi network as your devices?

What app are you using to print?

Can you try using the Print Central app?

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