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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I cant get it to print from the computer, Brother MPC

Customer Question

I cant get it to print from the computer
JA: What's the make/model number of your printer? How old is it?
Customer: Brother MPC J480DW
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Hulet Packard Windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: It was a new printer.
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Printers
Expert:  PC_Wizzard replied 7 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Did you install the drivers and are you getting any errors?