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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I think that I need to reset the SSID, MF726, PC Windows 10,

Customer Question

I think that I need to reset the SSID
JA: What's the make/model number of your printer? How old is it?
Customer: MF726
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: We changed our router
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Printers
Expert:  Michelle replied 8 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 8 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Let me know why you want to reset the ssid of your wireless router?

Customer: replied 8 months ago.
I need to reset the SSID of my Canon Printer. We recently installed a new wireless router in our home and I need to change the Printer's WiFi connection
Customer: replied 8 months ago.
Don't need you to remotely connect, just need some instruction on how to reset the printer's SSID
Expert:  Michelle replied 8 months ago.

is the printer MF726cdw

Customer: replied 8 months ago.
Expert:  Michelle replied 8 months ago.

Remote assistance is an optional service.

Customer: replied 8 months ago.
I know. I just need some instruction
Expert:  Michelle replied 8 months ago.

Follow the steps on the printer menu screen

1. Tap <Menu> in the <Home> Screen.

2. Tap <Network Settings>.

  • If the logon screen appears, enter the correct ID and PIN using the numeric keys, and then press . For details, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the machine.

3. Tap <Select Wired/Wireless LAN>.

4. Tap <Wired LAN> or <Wireless LAN>.

Customer: replied 8 months ago.
Please cancel my request for service and refund my credit card.Thank you!
Expert:  Michelle replied 8 months ago.

i am sorry but i didn't understand why you are asking for a refund, i gave you the steps let me know if you find any problem following it or you are unable to get to the point of steps i gave.