How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

Pearl. All of a sudden [it seems] whenever I print something

Customer Question

Hi, Pearl. All of a sudden [it seems] whenever I print something out, an email, PDF - whatever - my WF-7520 prints it in the tiniest font I've ever seen. E.g., I printed a receipt from a bill I just payed, and I could barely read it, it was so small. Have printed these out for over a year - and all of a sudden, the font size has changed drastically.
JA: What's the make/model number of your printer? How old is it?
Customer: It is the Workforce WF-7520. Purchased it about 13 months ago.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just a day or two . . . Never had any problems with the printer before.
JA: Anything else you want the printer expert to know before I connect you?
Customer: Nothing else that I can think of.
Submitted: 8 months ago.
Category: Printers
Expert:  crash2199 replied 8 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 8 months ago.

In the print preview window, does it show the font properly?