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Syseng, Engineer
Category: Printers
Satisfied Customers: 6682
Experience:  Microsoft Certified with over 17 years experience in system integration and development
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I don't know how to change paper SIZE, hp envy7640, pc DON'T

Customer Question

I don't know how to change paper SIZE
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: hp envy7640
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc DON'T KNOW what operating system
JA: How long has this been an issue? What happened right before this popped up?
Customer: This Comp is new to me and printer is to
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: Printers
Expert:  Syseng replied 9 months ago.


My name is David.

To change the printer paper size (assuming the computer is running Windows 10), click the Start button, then Control Panel, then Devices and Printers, then click Printers or Printers and Faxes.
In Devices and Printers right-click the icon for your printer and select Printing Preferences.
On the Paper/Quality tab, click Advanced.
In Paper Size, select the name of the paper size you wish to use.
Click OK.
The paper size just configured will now be used the next time you print.

Please let me know if that resolves the issue or if you need further assistance.

Also, please provide a positive rating if you are satisfied with the service.

Thank you,


Customer: replied 9 months ago.
it didn't I have wireless ALL IN ONE and need to change from env.10 to letter size paper on printer screen
Expert:  Syseng replied 9 months ago.


Please click the Start button, then type winver in the Search or Run box and press Enter and let me know what version of Windows is displayed in the window that appears.