How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask MikeW Your Own Question
MikeW, Computer Engineer
Category: Printers
Satisfied Customers: 328
Experience:  32+ years Computer and Networking Experience
Type Your Printers Question Here...
MikeW is online now
A new question is answered every 9 seconds

Yellow light on my touchpad (HP EliteBook) is on. How do I

Customer Question

Yellow light on my touchpad (HP EliteBook) is on. How do I turn it off?
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: 2 years.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: EliteBook 850
JA: How long has this been an issue? What happened right before this popped up?
Customer: Not sure. Was off for the holiday and returned today to find it like this.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No.
Submitted: 9 months ago.
Category: Printers
Expert:  MikeW replied 9 months ago.

Hello my name is ***** ***** I'll be happy to assist you today. The yellow light means that the touchpad is turned off. So it probably isn't working right now (since it's turned off). You can turn it back on by double tapping the corner of the touchpad where the LED is.

Expert:  MikeW replied 9 months ago.

The LED is like a button. You can double tap it and turn the touchpad on or off. When it's off the yellow light will be on.