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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Cant connect pixam mg3660 to pc via bluetooth, Pixma MG3660.

Customer Question

Cant connect pixam mg3660 to pc via bluetooth
JA: What's the make/model number of your printer? How old is it?
Customer: Pixma MG3660. Not sure how old it is
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC. How do I check OS?
JA: How long has this been an issue? What happened right before this popped up?
Customer: I'm visiting my parents and trying to use printer. Not been used by my 93 old father for some time
JA: Anything else you want the printer expert to know before I connect you?
Customer: I've gone into settings and tried to find Bluetooth devices but it isn't picking up the printer
Submitted: 6 months ago.
Category: Printers
Expert:  Joel Kalman replied 6 months ago.

Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. Please stand by while I research the issue...

Expert:  Joel Kalman replied 6 months ago.

I have scanned through the online manual and specifications for your Canon MG3660 printer, and I have found that it does not have Bluetooth capability. If you have a wireless network where the printer is located, I can show you how to connect the printer to your computer wirelessly and install the drivers on your computer.