Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi! My name is ***** ***** I will be assisting you. Let's get started!
It is likely that the "Fax" version of the printer is being used as a default instead of the printer.
Choose Apple menu > System Preferences, then click Printers & Scanners.
Click the “Default printer” pop-up menu, then choose the printer option instead of fax.
Are you able to select the printer as default and print properly now?
Happy New Year!
I have not heard back from you in a while -- If the issue is resolved, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.