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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Canon MG4120 printer the alignment is gone...its

Customer Question

Hi, I have a Canon MG4120 printer the alignment is gone...its not printing properly
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: no, it has not done before. Its 4 years
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC, windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: there was a paper jam once, I removed the paper from the jam and it started to do this. I have tried to do all the maintenance on it. nothing worked
JA: Anything else you want the printer expert to know before I connect you?
Customer: no.
Submitted: 6 months ago.
Category: Printers
Expert:  technicalcat replied 6 months ago.

Hello, and thank you for using this service.
I will help you now.

What specifically is going on with the printouts? Blank pages? Text very light?

Customer: replied 6 months ago.
distorted printing and overlaps
Customer: replied 6 months ago.
I don't want to spend so much
Customer: replied 6 months ago.
can you do it for 30 CAD?
Customer: replied 6 months ago.
you there?