Printers

I'm trying to find the WPS pin for my printer for wireless…

Customer Question
Hello, I'm trying to...

Hello, I'm trying to find the WPS pin for my printer for wireless printing,

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

HP envy 7640 It's a couple of months old.

Technician's... Read full answer

Hello, I'm trying to find the WPS pin for my printer for wireless printing,

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

HP envy 7640 It's a couple of months old.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Its a PC hp amd a6 series

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I was just trying to set up my printer for wireless printing.

Submitted: 2 years ago.Category: Printers
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Answered in 16 minutes by:
12/24/2016
Technician: Byron, Computer Support Specialist replied 2 years ago
Byron
Byron, Computer Support Specialist
Category: Printers
Satisfied Customers: 3,500
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi. My name is***** you for your question and the opportunity to assist. To get the printer connected

to your wi-fi

From the printer control panel, touch (Wireless).
Touch (Settings)
Touch Wireless Settings
Touch Wireless Setup Wizard

The printer will search for wireless networks. When you see your wireless network listed

select it and then enter your wi-fi password ***** requested.

The printer will configure the connection and notify you that it has succeeded.

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Customer reply replied 2 years ago
I did that, and when I tried to add the printer to my laptop it asked my to input the WPS pin from the printer, but I can't find the pin.
Technician: Byron, Computer Support Specialist replied 2 years ago

Are you trying to set up HP print direct?

Hp Print direct is where the printer broadcasts it's own wireless network and you connect directly

to it without going through the router.

The other way is to run the wi-fi setup wizard and get the printer connected

to your wireless network (router) and then add the printer from your laptop.

See if you can find the printer PIN this way.

From the main menu, hit the wireless symbol, the the "settings" symbol (the gear wheel). Then click on "wireless settings" then "wi-fi protected setup", then "PIN". Your PIN will be displayed there.

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