Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
Apologies, I see I have already answered this; let me check if another tech has anything to add.
Have you tried cleaning the print head (it would have to taken out and then cleaned) and put back together. Beware that it is time consuming and if you don't do it right it could mess up your printer.
removed only the black ink cartridge.removed any bits of plastic from the position where the aftermarket cartridges seal over the ink intake hole using hemostats or tweezers.use Q-tips dipped in rubbing alcohol to swab the alcohol over the ink pickup holes of the printer.use an air compressor with a blow nozzle to blow out all of the dust.reinstalled the ink cartridge and ran the head cleaning cycle
Also see if that works.