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Ask Bob James Your Own Question
Bob James
Bob James, IT Support Specialist
Category: Printers
Satisfied Customers: 120
Experience:  CompTIA A+ Certification & Network Support Certificate @ University of Phoenix
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I just purchased a brother wireless printer hl l2340dw and

Customer Question

I just purchased a brother wireless printer hl l2340dw and need to see if It is google chrome print ready
JA: Can you guesstimate how old your Brother is? And just to clarify, what's the exact model?
Customer: 2 weeks. model HL L2340dw
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: google chromebook os
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just tried to print using the chromebook and my settings under chrome print shows 'no' devices
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Printers
Expert:  MikeW replied 9 months ago.

Hi my name is ***** ***** I will be happy to assist you. Yes you can print with it but be aware that you have to log into google cloud since the chromebook uses the cloud to print.

Expert:  MikeW replied 9 months ago.

Have you added the printer to your Google cloud account?

Expert:  Bob James replied 9 months ago.


Thank you for using My name is ***** ***** I have your answer.

Please Note: You may be offered a "Premium Service / Remote Assist", it is automatic once we respond. Please disregard it, as it will not help in this case.

To print from a Chromebook, please see the attached document:

"Google Cloud Print.pdf"

- This document is all you need to setup and start printing quickly.