Printers

Printer repair questions? Ask IT technicians for answers ASAP

Connect one-on-one with {0} who will answer your question

Related Printers Questions
HP Officejet Pro 8500A. HP also. For a few weeks, we cant
The issue is the ink, I just went and bough brand new ink for all the colors and still not printing… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
1,594 satisfied customers
My printer has all new ink cartridges. Does not print
My printer has all new ink cartridges. Does not print Magenta. Also keep getting alignment failed error message. Have already unplugged power and rebooted. Still get alignment failed. … read more
Josh
Josh
It Support Specialist
Associate Degree
9,387 satisfied customers
I have an HP Officejet Pro 8500 A which I dearly love but
Hi there. I have an HP Officejet Pro 8500 A which I dearly love but have never attempted to use all its features-shame on me. Now I cannot get it to print. It tells me to do an alignment which I attem… read more
Josh
Josh
It Support Specialist
Associate Degree
9,387 satisfied customers
My OfficeJet Pro 8500A is constantly aligning and cleaning.
Good afternoon, Sir, My OfficeJet Pro 8500A is constantly aligning and cleaning. When it's not busy wasting ink doing that, today the cyan stopped printing. There's plenty of ink in the cartridge. I'm… read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
1,608 satisfied customers
. I have an HP Officejet Pro 8500A printer. I was getting
Hi. I have an HP Officejet Pro 8500A printer. I was getting streaked copies, so went thru all the alignment and cleaning the printhead diagnostics. Still the copies I got resembled the ones that sugge… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,250 satisfied customers
my office jet pro 8500a printer keeps saying the printer heads
my office jet pro 8500a printer keeps saying the printer heads neen aligment. but when I go with the aligment steps they still will not align *****@******.***… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
5,846 satisfied customers
Hello, We have a HP Officejet Pro 8500A A910a and the blue
Hello, We have a HP Officejet Pro 8500A A910a and the blue ink is not printing, I did try to clean the printer head a couple of times and tried alignment three times but every time in the alignment a … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Our HP OfficeJet Pro 8500 keeps trying to align the print heads
Our HP OfficeJet Pro 8500 keeps trying to align the print heads after each print job then spits out a document with all the different colors aligned. How can I stop this? I am wasting too much paper!… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
I just got an error that said to check the printer documentation
I just got an error that said to check the printer documentation for error 0-6101bef. I have an HP Officejet Pro 8500A. It has not been printing any yellow ink and i have tried two cartridges. It also… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,288 satisfied customers
My HP Officejet Pro 8500A plus is not working. Ive switched
My HP Officejet Pro 8500A plus is not working. I've switched it on but the panel is blank with flashing symbols either side of the panel. The on/off button is also flashing. Can you help? My phone num… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
My HP printer alignment has failed. How do I fix this?
HP 8500 all in one- Keep receiving alignment failed error. Print quality is fine, but the alignment cycle the printer does after each time I print is driving me crazy and reducing my productivity. Hav… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
3,652 satisfied customers
my printer cant copy in black. I change the black ink cartarage
my printer can't copy in black. I change the black ink cartarage and followed to promts on the view screen. The copier went thru the check proceess and printed a color check sheet. All colors except b… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
HP OFFICEJET PRO 8500A PLUS CANNOT GET GOOD INK COVERAGE.
HP OFFICEJET PRO 8500A PLUS CANNOT GET GOOD INK COVERAGE. HOW DO I GET TO THE PRINTER HEADS?… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,288 satisfied customers
I purchased your pro 8500 2 weeks ago at Staples. When I opened
I purchased your pro 8500 2 weeks ago at Staples. When I opened the box and set it up I found no instruction book in the event I wanted to take advantage of all the plusses it contained. What AI did g… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,288 satisfied customers
I have a officejet pro 8500A premium and I seem to have a cartridge
I have a officejet pro 8500A premium and I seem to have a cartridge misaligned and do not know how to re set it… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
My printer does not print colors accurately and cannot reproduce
My printer does not print colors accurately and cannot reproduce the color purple. That color is part of my logo so getting the color pruple to reproduce accurately is important. When I try to print m… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I have a HP officejet Pro L7600 Series I just replaced the
I have a HP officejet Pro L7600 Series I just replaced the Magenta and the Cyan and now when I print everything is black & yellow and Alignment failed and says to refer to devise documention for detai… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
My Officejet 6110 all in one just got a new ink cartridge but
My Officejet 6110 all in one just got a new ink cartridge but keeps saying "press enter to align cartridges". I have. Then several times. Then took out the ink cartridge and reinserted it. Still the p… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,846 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,681 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

MD Sadique

MD Sadique

Engineer

1,693 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Robert M.

Robert M.

Consultant

1,594 satisfied customers

30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Sudipto

Sudipto

Engineer

1,430 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

959 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x