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Ask Viet - Printer Tech Your Own Question
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 37552
Experience:  Troubleshoot printers, scanners, etc.
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My printer doesnt print or doesn't perform a print job.

Customer Question

My printer doesnt print or doesn't perform a print job.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: MFC-L2700WDW, for 2 years.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: HP Laptop windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: I found the problem right now. The computer was set to factory seting. So, I thing the software has been deleted.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No.
Submitted: 8 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 8 months ago.

Hi,

I'm sorry about the issue. Please click on the Brother website below:

http://support.brother.com/g/b/downloadend.aspx?c=us&lang=en&prod=mfcl2700dw_us_eu_as&os=10013&dlid=dlf101003_000&flang=8&type3=11

, then there, download and install the Full Driver & Software Package, and check.

Please reply at the box below to continue. Thank you,