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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an Epsom860 expression printer all in one--and it

Customer Question

I have an Epsom860 expression printer all in one--and it seems to be putting out too much ink whatever paper I use --the black bleeds across the page--I have done the maintenance --its only a month old and thia has been the norm since purchasing
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Photo expression 860and it was purchased in a month
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc win 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: ever since the purchase from Harvey n
JA: Anything else you want the printer expert to know before I connect you?
Customer: not really
Submitted: 10 months ago.
Category: Printers
Expert:  Dustin replied 10 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 10 months ago.

Currently, what type of paper are you using?

Also, do you have the printer connected by usb, or wirelessly?

One more thing, as a test can you place a document on the scanner glass then hit color copy, ( do not use the computer, j ust the Epson printer )

Does it put too much ink on the copied document?