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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Printerinerrorstate, photosmart 7520e all in one

Customer Question

printerinerrorstate
JA: What's the make/model number of your printer? How old is it?
Customer: photosmart 7520e all in one series3years
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: juststartednoprintonpaper
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Printers
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

When you print, does paper feed through the printer, but nothing appear on it?

If so, then try a one-page photocopy. Does that come out with ink on it, or blank, please?