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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17289
Experience:  HNC Computing; Large format and multifunction printer expert
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I just bought an HP Printer - Office Jet 4650. While setting

Customer Question

I just bought an HP Printer - Office Jet 4650. While setting it up I inadvertently inserted an ink cartridge with the carriage latch in the down position. It locked in the down position, and I cannot reposition the carriage latch in order to insert the ink cartridge. Do you have any suggestions? Thank you!
Submitted: 7 months ago.
Category: Printers
Expert:  Electronics Pete replied 7 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 7 months ago.

You will need to use some force to lift up the latch.

This can usually be done without causing any damage.

There isn't any other way around this - if returned to factory they will normally fit a replacement carriage.

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