How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

Nothing I have a faulty 3.0 128 gb flash drive. I cant find

Customer Question

nothing I have a faulty 3.0 128 gb flash drive. I cant find any one to help
JA: What's the make/model number of your printer? How old is it?
Customer: nothing wrong with my printer
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: windows 10 hp pavillion computer
JA: How long has this been an issue? What happened right before this popped up?
Customer: the problem started 5 days ago. unable to use my flash drive. my other flash drives work fine. I tried using this flash drive in 3 other computers with no luck
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Printers
Expert:  Jason Jones replied 8 months ago.

I am the person that will be helping you today.

What is the problem with the drive? If you plug it into the computer, does the computer recognize that you plugged it in?

I will be standing by, looking forward to your response.

Thank you,