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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Not my printer. Problem is with my camera..cannot connect it

Customer Question

Not my printer. Problem is with my camera..cannot connect it to the internet.
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: Power Snot A710 IS say 5 or more years
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Windows 7 I think
JA: How long has this been an issue? What happened right before this popped up?
Customer: Never had this issue before. I'm trying to download thansgving pictures to a foldeer where I can edit them to put on our Xmas card
JA: Anything else you want the printer expert to know before I connect you?
Customer: If there is anything else you need to know I don' know what that would be
Submitted: 10 months ago.
Category: Printers
Expert:  Kris8472 replied 10 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Elgin14 replied 10 months ago.


My name is*****'m glad to help you with your problem.

What program are you trying to use to connect the camera?