Thank you. Please try these steps. Click the start button and in the search area type: services.msc
and open the search result at the top of the results.
Scroll down to Print Spooler. Right-click on it and select Stop.
once stopped, minimize the window.
Click start and open Computer.
Open your C: drive and go to this folder C:\windows\system32\spool\printers.
Delete any files in the printers folder. If some files won't delete that's ok. They can be left there.
Close the window and open the services window. Right-click on Print Spooler and select Start.
close the Services window.
Click the start button again and open Devices and Printers. Right-click on "copy 2" of your printer
and select Set As Default such that it now has a green checkmark on it.
Try printing again and let me know the result please.
I can do these steps for you if you'd like the extra help.