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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I need to install new Printer Cartriges. Can not find the

Customer Question

I need to install new Printer Cartriges. Can not find the users manual.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Modle
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: cannot find the users manual. KKDT89118
JA: How long has this been an issue? What happened right before this popped up?
Customer: seriel number KKDT89118
JA: Anything else you want the printer expert to know before I connect you?
Customer: Weve had the printer for 3 months at best.
Submitted: 8 months ago.
Category: Printers
Expert:  Lorenz Vauck replied 8 months ago.

Dear Client,

Do you just need new ink cartridges for your printer but you do not know what printer model you have? Did I understand that right? Just want to make sure.

Please reply at the box below (there are no additional costs associated with this!).

Thanks for your patience and best regards,

Lorenz Vauck

Customer: replied 8 months ago.
sierial number is kkdt89118. RMC K89118
Customer: replied 8 months ago.
I need to acces to the area in the printer in order to instal new inc carterages--I have the replacement carterage.
Expert:  Lorenz Vauck replied 8 months ago.

I understand, can you please try to find out what the exact printer model is? Without knowing that, I can´t advise, since I do not know which printer you are using. You can also try to let me know the information that is written on the cartridges, maybe we can find that out this way.

Customer: replied 8 months ago.
Canon multipurpose printer K10405
Expert:  Lorenz Vauck replied 8 months ago.

I think that could be a Canon PIXMA MG2950. Can you verify this please?

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