Printer Repair Questions? Ask IT Technicians for Answers ASAP
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To send scanned documents by e-mail, you first need to do a scan to your computer, and then attach a scanned document to an e-mail and send it.
Have you already scanned a document and do you see it on your computer?
Unfortunately, it is not possible with Epson WF-3620. It can only scan to a computer, and then you can send an e-mail from there.
Please ignore the pop-up for a secure remote assistance since it is being sent automatically.
No, you need to manually place each document into the scanner glass to scan it when using Epson WF-3620.
Which page of the manual says that? From what I can see, it allows you to select either a standard one-sided document or a two-sided document. Each scanned document will then be saved as a new file on your computer.
Sorry, I was looking at another manual. You are right - you can place multiple documents in the ADF and scan them from there, so no need to use the manual scanner glass after all; however, there is no mentioning that the multiple documents will be saved in a single file (PDF), so you will most likely end up having multiple files on your computer.
In case you have Adobe Acrobat Professional installed on the computer, you can combine multiple PDF documents into a single PDF document.
Also, Epson WF-3620 supports scanning to a memory card/USB flash drive, cloud storage or computer; however, it cannot send scanned documents by e-mail.
Where do you see an e-mail box? What button did you press to see it?
The Epson WF-3620 manual only mentions Epson Email Print - ability to register an unique e-mail address for the printer so that you can print documents by sending them by e-mail from a computer or phone to your printer.
Are you sure you have Epson WF-3620, or maybe another Epson model?
No problem. The Epson WF-3620 manual doesn't mention ability to send scanned documents by e-mail ; however, if you say you see the e-mail box, feel free to test it. Type your e-mail there using the printer buttons and see if you will receive the scanned document by e-mail.