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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have apple Macbook Air laptop and want to setup your Epson

Customer Question

I have apple Macbook Air laptop and want to setup your Epson xp-320 printer wireless.Your website only lists window computers
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: The printer is a
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: the printer is a Xp-420 it is new.The laptop is macbook pro 13-inch model No A1502
JA: How long has this been an issue? What happened right before this popped up?
Customer: No issues just trying to set up printer to laptop both are brand new
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Printers
Expert:  BobJamIT replied 9 months ago.

Hi,

Thank you for using JustAnswer.com.
My name is ***** ***** I will do my best to help.
Please give me just a bit to look over the question and do some initial research.
Thanks,
Bob

Expert:  BobJamIT replied 9 months ago.

Hi,

You've mentioned two models; Epson xp-320 and Xp-420 - could you confirm which one you have?

Thanks,

Bob

Expert:  BobJamIT replied 9 months ago.

Hi,

Also you mentioned you have a Macbook Pro, what OS does it have? Sierra; OSX 10. ???

Thanks,

Bob