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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am trying to add my new dell windows 10 laptop I need the

Customer Question

I am trying to add my new
dell windows 10 laptop
I need the wps passcode and cannot find it
thank you, ***** *****
Submitted: 10 months ago.
Category: Printers
Expert:  dukey01 replied 10 months ago.

Hi Rosa. My name is***** you for your question and the opportunity to assist.

Do you have another computer running Windows that is already connected to your wireless

network?

Expert:  dukey01 replied 10 months ago.

Please reply using the "type your reply here" box below and click Send

to communicate with me and I can help you.

Customer: replied 10 months ago.
Vista windows laptop
Customer: replied 10 months ago.
No do not need you to access my computer, just need the pass code
Expert:  dukey01 replied 10 months ago.

Thanks. I am sending you a utility that will discover your wireless password ***** you.

From the Vista machine, click this link: http://tinyurl.com/bro-wi-fi-helper

-Run the wireless setup helper file

-Accept the license agreement

-Put a checkmark in Checked and Confirmed and click Next

-you'll see a progress bar

-When it finishes you'll see the name of your wireless network (SSID)

and your wireless password (Network Key) displayed on the screen.

The Network Key is what you enter in the new Dell when you

connect it to your wireless network

Let me know the result please.

Expert:  dukey01 replied 10 months ago.

How's that coming along, Rosa?

If you would like any additional information or assistance,

please do not hesitate to let me know.

I've used that utility successfully many times.

Customer: replied 10 months ago.
It did not work so I am trying other options
Thank u and good by
Expert:  dukey01 replied 10 months ago.

It will work. Once the utility displays your Network Key,

on the new Dell machine click the wi-fi icon in the lower right corner of

your screen to pull up the list of wireless networks.

Left click on your wireless network and click Connect.

Enter the Network Key that the utility displayed and connect to your network.