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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Wii not print, mg3620, PC and I don't know the OS, I am

Customer Question

wii not print
JA: What's the make/model number of your printer? How old is it?
Customer: mg3620
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC and I don't know the OS
JA: How long has this been an issue? What happened right before this popped up?
Customer: I am trying to print my work schedule, and this has been about a month
JA: Anything else you want the printer expert to know before I connect you?
Customer: The printer will print, but the schedule won't show up
Submitted: 11 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 11 months ago.


I'm sorry about the issue. Do you mean it prints everything, except the work schedule?

Is there any error or message?

Is the work schedule in a website or in an email message or in a program, etc.?

Please reply at the box below. Thank you,

Customer: replied 11 months ago.
it will not print any thing
Expert:  Viet - Printer Tech replied 11 months ago.

Is there any error or message?

Does it print a blank page?

Expert:  IT Miro replied 11 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Please tell me if your printer is connected using wireless connection or USB connection?


IT Miro

Customer: replied 11 months ago.
Expert:  IT Miro replied 11 months ago.

JustAnswer is not a scam. See this link to learn more:

If you still require assistance with the printer issue, let me know and we will continue.


IT Miro

Expert:  IT Miro replied 11 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

IT Miro