How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

How do you turn off automatic coupon printing on an hp 6520

Customer Question

how do you turn off automatic coupon printing on an hp 6520 printer?
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: it is a 6520 printer I stopped using 4 or 5 years ago because in printed out unwanted coupns when I wasn't in the room
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: since it was new and was connected to wi fi
JA: Anything else you want the printer expert to know before I connect you?
Customer: It is an in home printer in the library to print from our I Pads. we have printers connected by usb ports at our desks. this is a convenience printer
Submitted: 9 months ago.
Category: Printers
Expert:  ITCris replied 9 months ago.

Hi, thanks for using I am Cris.

Is the printer connected via USB to your computer?

Related Printers Questions