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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Will a Canon MX492 printer work with a Mac Laptop, it does

Customer Question

Will a Canon MX492 printer work with a Mac Laptop, it does not have a driver for that OS
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: The printer is a few months old, and this is the first connection to the apple.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac laptop, leopard
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just installed it, I got this site from the web
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 11 months ago.
Category: Printers
Expert:  Ashik replied 11 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What version of Mac OS X are you using on your Mac ? The version number

Customer: replied 11 months ago.
I am not a Mac user, doing this for a friend. How do I get the version?
Expert:  Ashik replied 11 months ago.

You can find the version number from Apple > About This Mac menu

Expert:  Ashik replied 11 months ago.

Did you find the version number ?