How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

WF-3620: I have documents waiting in error mode. I want to

Customer Question

WF-3620: I have documents waiting in error mode.
I want to stop all that backup and move on to new things.
I have rebooted but can not print.
Submitted: 11 months ago.
Category: Printers
Expert:  dukey01 replied 11 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me which version of Windows is running on your computer?

Expert:  dukey01 replied 11 months ago.

Is this a Windows computer or are you using a Mac?

Please use the "Type your reply here" box below to respond,

clicking Send when complete.