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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I cant get it connected to WiFi. I don't have the WIP

Customer Question

I cant get it connected to WiFi. I don't have the WIP number.
JA: What's the make/model number of your printer? How old is it?
Customer: DIRECT-08-HP ENVY 7640 don't know how old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: I have not connected it before
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Printers
Expert:  dukey01 replied 8 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Are you wanting to print directly to the printer without connecting through the wireless router?

Expert:  dukey01 replied 8 months ago.

From the printer display go to Settings>>Wireless Settings>>Wireless Setup Wizard

The Wizard will search for wireless network. When you see your wireless network name

displayed, select it and enter your wireless password ***** prompted and select Done/OK

and the printer will attempt to connect. When it reports successful, on your Windows 10

computer click the start menu button and open Settings (the gear icon).

Click Devices from the menu and select Printers and
Scanners and select Add a Printer and Windows will search for the printer

you just connected to your wireless network. When it finds it, it will install automatically.