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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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On all and changed to new one and got this error msg

Customer Question

on all and changed to new one and got this error msg cartridge problem. it is in correctly
JA: Just to clarify, how often have you been getting this particular message?
Customer: can someone help me plese and cannot get that error msg out
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: i just want to be able to print
Submitted: 10 months ago.
Category: Printers
Expert:  KellyKS2009 replied 10 months ago.

Hello, my name is ***** ***** I will do my best to assist you.

I see you are having problems with your printer. What make/model printer do you have?

What were you doing before you got the error message about the ink?

I await your reply.