How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17648
Experience:  HNC Computing; Large format and multifunction printer expert
Type Your Printers Question Here...
Electronics Pete is online now
A new question is answered every 9 seconds

I have a WF3640. Print Alignment is a problem. WHen I print

Customer Question

I have a WF3640. Print Alignment is a problem. WHen I print out the test page all the columns look the same. The number underneith looks perfect, but my test is blurred.
JA: What's the make/model number of your printer? How old is it?
Customer: WF 3640 ANd less than 6 months old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: THis is been a problem for several weeks.
JA: Anything else you want the printer expert to know before I connect you?
Customer: Is there a better test page to use to align print head
Submitted: 9 months ago.
Category: Printers
Expert:  Electronics Pete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 9 months ago.

If the text is blurry then it is not a print alignment problem.

Are you using genuine ink cartridge problems?

Are you using inkjet-compatible paper?

Have you checked for updated print drivers?