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Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 18124
Experience:  HNC Computing; Large format and multifunction printer expert
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I am trying to print envelopes but it prints every other one

Customer Question

I am trying to print envelopes but it prints every other one in the wrong direction
JA: What's the make/model number of your printer? How old is it?
Customer: mx922
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: 2-3 years old, can't remember
JA: How long has this been an issue? What happened right before this popped up?
Customer: mac os 10.12
JA: Anything else you want the printer expert to know before I connect you?
Customer: it's been an issue for at least a year so I printed labels but now I really want to print on the envelope So I think that it always did this
Submitted: 11 months ago.
Category: Printers
Expert:  Electronics Pete replied 11 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 11 months ago.

Have you tried downloading the latest print driver for your printer?

If that doesn't help, let me know what software you are printing from?

Customer: replied 11 months ago.
I have the current software downloaded. It is no longer an issue for me since I took my envelopes in to be printed at kinkos. Could you refund my money for the question?