How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

How do I correct error: "5200"? I have a MP 250, Canon MP

Customer Question

How do I correct error: "5200"? I have a MP 250
JA: What's the make/model number of your printer? How old is it?
Customer: Canon MP 250 series. Age: about 4 or 5 yrs. Don' t really know for sure
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Del PC with Windows 7 Home Premium OS: Microsoft
JA: How long has this been an issue? What happened right before this popped up?
Customer: First time. I was in the middle of printing a document with 16 pages and it stopped after page 8. This happened last evening sowhen I tried just now, "it didn't cure itself".
JA: Anything else you want the printer expert to know before I connect you?
Customer: I'm 84 years old -not real knowledgeable. I'm writing my life legacy. I have a severe hearing loss so I'd like to take your help step by step. Please use simple terms.
Submitted: 10 months ago.
Category: Printers
Expert:  Mr.Med replied 10 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 10 months ago.

I'm sorry about the issue, Please try to reset your Canon PIXMA MP 250 :

  • Make sure the printer іѕ turned οff, but plugged in.
  • Press thе button Stop / Reset аnd hold, thеn press аnd hold thе Power button.
  • Power button іѕ pressed, release thе Stop / Reset, thеn press thе Stop / Reset two times іn a state οf thе power button іѕ pressed.
  • Release both buttons simultaneously.
  • Thе printer wіll proceed іn (a whіlе), thеn thе LCD panel wіll ѕhοw thе number zero 0
  • Press thе Power button, thеn thе printer wіll tun off.
  • Press thе power button again, thеn thе printer wіll bе on.
  • Try to print now

Let me know the results please

Thank you

Expert:  Mr.Med replied 10 months ago.

Has everything worked out please?

Expert:  Mr.Med replied 10 months ago.


Do you still need help ?