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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an epson xp-200 printer. I cannot seem to connect a

Customer Question

I have an epson xp-200 printer. I cannot seem to connect a wifi signal from my Mac computer to my printer, no matter how many times I try to rerun the printer setup
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: Around 4 yrs old. It is an EPSON XP-200 Series
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: MAC, I believe I'm running MAC OS Sierra 10.12.1
JA: How long has this been an issue? What happened right before this popped up?
Customer: So ever since I got a new internet provider, Hughes Net Satellite, with a new router, I lost my wifi signal on my printer. I was told to push the WSP button on my router, which i did, to help my computer recognize my computer
JA: Anything else you want the printer expert to know before I connect you?
Customer: Nope... That's pretty much it. I can print when I connect the USB cable to my MAC air. I just don't get that wifi signal
Submitted: 10 months ago.
Category: Printers
Expert:  tyroneboman replied 10 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

The best option will be to use a screen connect remote session so that I can connect to your computer directly and do this for you.

I will send you the info.